Review of EnergyCasino

EnergyCasino is the latest of a recent spate of casinos that have opened sporting games from the land-based slots manufacturer Novomatic. These games are commonly found in casinos throughout Europe and the United Kingdom and have proven to be enormously popular. We took a look to see if the casino’s service matched its initially impressive presentation.
Games from Novomatic

If you have wandered a casino floor in Europe, then you would probably have seen the Novomatic (aka Novoline in Germany) slots such as Book of Ra Deluxe, Dolphins Pearl, Lord of the Ocean, Lucky Lady’s Charm, and Sizzling Hot Deluxe. All these and more, along with slots from Net Entertainment, are available for play at Energy Casino, and all can be played in your browser window without a software installation.

In all there were 145 slot machines to choose from when we played here, including one of the larger collections of Novomatic games that we have come across to date. The games are graphically slick, quick to load, and entertaining to play, although the similar sound effects on most Novomatic games are nothing to write home about. If you have played Novomatic games at a land casino you will know what to expect. If you haven’t, the wins are usually a result of the bonus rounds which can pay out the odd monster due to the unique features like the expanding scatter symbols in Book of Ra Deluxe.

If slots are not your game then Energy Casino only offers a small set of alternatives including Blackjack, Baccarat, Sic Bo, European Roulette (single and multi-ball), Caribbean Stud, Casino Hold’em, Oasis Poker and Red Dog, along with seven variations of Video Poker. An interesting and useful feature of the video poker is the display of the percentage chance of hitting each of the winning combinations on the board and these chances change in real time as you adjust which cards to hold. Overall there is enough there for a slots player to try something different once in a while, but not enough to hold the interest of a hard core table gamer.
Banking, Support and Security

The methods with which you can deposit money to Energy Casino are many and varied. Apart from the usual credit card and e-wallet options, there are a multitude of local bank transfer and payment methods (see full list on the right). The casino specifies a 48 hour withdrawal processing timeframe but our experience was that it was much less and we received our test withdrawal to a Neteller account in less than a day, without an ID verification. However as is usual with sites licensed in Malta, the casino must validate your identity before your accumulated withdrawals reach 2300, so you can expect to have to undergo ID verification at some stage.

The casino offers support via telephone, email, and live chat, and also provides a snail mail contact address.

One thing that caught our eye was the fact that customer funds are held in a trust account that is “ring-fenced” from the casino’s operational funds. This regulation ensures that your deposited funds cannot be used improperly by the casino, and in theory should mean that you money is safe even if the casino were to go out of business.